Maluka
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Precies de reden waarom wij bij de ANZ zijn weggegaan.....de NAB had al een rekening zonder overdrawn fee, waarop mijn beslissing gebaseerd was, maar nu gaan ze de andere rekeningen dus ook aanpakken...Well done NAB 
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NAB will abolish fees on overdrawn accounts, in a move which could pressure other banks to follow suit.
NAB confirmed it would abolish its $30 overdrawn fee on all personal transaction and savings accounts from October 1.
"These fees currently impact on around 700,000 NAB personal transaction or savings account customers a year," NAB said.
"These fees also generate the most customer complaints to the bank of any bank fee and result in more customer complaints to the bank than any other matter."
The gesture is expected to cost the bank $100 million a year, with no new fees planned to offset those lost by axing penalty fees.
NAB's move is also expected to put pressure on other banks to follow suit, which reports say could save customers more than $1 billion a year.
Some banks charge as much as $40 to $50 each time a customer's personal transaction or savings account is overdrawn.
NAB had previously cut its overdrawn account fee to $30, from $50.
"Most of our customers are using their everyday personal transaction accounts to pay bills electronically,'' NAB Personal Banking Group executive Lisa Gray said.
"They are managing multiple direct debits and automatic bill payments.
"Everyday we hear their stories - a customer's pay goes in a day late, gym fees or an insurance premium comes out early - the bank either pays the overdrawn amount or not - but either way an overdrawn account fee is generated.
"Most of our customers who experience these fees don't think it is fair."
Managing the fees also was a drain on NAB resources for bank staff who had to deal with the complaints, she said.
Ms Gray said the move was "the right thing for our customers''.
"The benefit to NAB is that we want to be even more competitive - we want our customers to have a stronger relationship with us and we want to say to customers of other banks take a look at NAB.
"This is a final decision. There are no disclaimers, no reversing the decision and importantly no recouping of these fees somewhere else."
Source: http://www.news.com.au/couriermail/story/0,20797,25851694-5003402,00.html
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NAB will abolish fees on overdrawn accounts, in a move which could pressure other banks to follow suit.
NAB confirmed it would abolish its $30 overdrawn fee on all personal transaction and savings accounts from October 1.
"These fees currently impact on around 700,000 NAB personal transaction or savings account customers a year," NAB said.
"These fees also generate the most customer complaints to the bank of any bank fee and result in more customer complaints to the bank than any other matter."
The gesture is expected to cost the bank $100 million a year, with no new fees planned to offset those lost by axing penalty fees.
NAB's move is also expected to put pressure on other banks to follow suit, which reports say could save customers more than $1 billion a year.
Some banks charge as much as $40 to $50 each time a customer's personal transaction or savings account is overdrawn.
NAB had previously cut its overdrawn account fee to $30, from $50.
"Most of our customers are using their everyday personal transaction accounts to pay bills electronically,'' NAB Personal Banking Group executive Lisa Gray said.
"They are managing multiple direct debits and automatic bill payments.
"Everyday we hear their stories - a customer's pay goes in a day late, gym fees or an insurance premium comes out early - the bank either pays the overdrawn amount or not - but either way an overdrawn account fee is generated.
"Most of our customers who experience these fees don't think it is fair."
Managing the fees also was a drain on NAB resources for bank staff who had to deal with the complaints, she said.
Ms Gray said the move was "the right thing for our customers''.
"The benefit to NAB is that we want to be even more competitive - we want our customers to have a stronger relationship with us and we want to say to customers of other banks take a look at NAB.
"This is a final decision. There are no disclaimers, no reversing the decision and importantly no recouping of these fees somewhere else."
Source: http://www.news.com.au/couriermail/story/0,20797,25851694-5003402,00.html
